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Axis Communications Success Stories
 

Establishing an "Unknown" Player
with the Trade Press

Mission: Three years ago, when ShapeTechnology started working with Axis Communications, a Swedish-owned manufacturer and marketer of network peripherals, the company wasn't on the radar screens of the reporters covering its product areas. Axis had just opened a U.S. marketing branch and was promoting and selling print servers. However within 18 months of beginning its relationship with ShapeTechnology, Axis expanded and applied its patented approach to attaching peripherals to networks to a wide range of product categories. ShapeTechnology was soon pursuing editorial coverage on behalf of Axis in the storage, digital camera, and scanner arenas — all markets in which the manufacturer was a total "unknown." ShapeTechnology helped Axis make its way into the hearts, minds, and stories of key reporters and editors in each of these technology arenas by developing and executing a comprehensive press relations program that was both strategic and tactical.

Pick a Target. Step one was to develop a hit list of editors and industry analysts that covered Axis' technology (print servers). ShapeTechnology then launched Axis into the U.S. press landscape via face-to-face meetings with all of the key reporters. As Axis expanded its product offerings into each of its new niche markets (storage, digital cameras, etc.), ShapeTechnology treated each product area as though a new client had started with the agency. Editorial lists were compiled and tailored to each product area and specific programs were developed and executed accordingly.

Becoming a Player. In tandem with national press tours and face-to-face editorial meetings, which launched Axis into each of its respective markets, ShapeTechnology put a number of ongoing press relations programs into action:

  • Pursuing opportunities on the editorial calendars of all of Axis' top tier publications netted regular mentions in feature articles.
  • A comprehensive program landed product reviews for ALL of Axis' offerings in the labs of the best technology publications, as well as some key niche market trade publications.
  • A success story program found Axis users featured in several publication case studies.
  • Through a contributed articles program, Axis scored by-lined articles in key magazines.
  • Pursuing speaking opportunities put Axis at the podium of key conferences and trade shows.

Within 18 months, ShapeTechnology was no longer hearing, "Axis who?" but rather "When can we meet?"

Don't Go Just to Go. It's not who you know, but what you can offer them. That was the approach that ShapeTechnology took as it introduced Axis into each new market arena. On more than one occasion, ShapeTechnology told Axis "no" when they wanted to launch products into a new arena prematurely. News space is tight and editors can pick and choose what they cover. Knowing that, ShapeTechnology did everything possible to ensure that Axis Communications was armed with every possible advantage when they walked into press meetings with new editors in new markets. On several occasions, that meant postponing announcements until everything from beta users to review products were available. In the end, waiting netted better coverage and results.

Across the Board Messaging. While spearheading Axis Communications' press efforts, ShapeTechnology worked closely with the company's marketing communications and advertising teams to ensure the consistency of messages between the various external communication components. We also helped Axis integrate its overall messages and program timing appropriately to ensure the best possible use of all marketing resources. In total, ShapeTechnology was able to help Axis do more than generate ever-expanding press coverage.

The Net of It. Since teaming with ShapeTechnology, Axis Communications has become a known entity with the key trade reporters covering its various technology areas. The company has gone from no press presence to averaging 25 press mentions per month. Axis Communications announcements are regularly picked up by both the print and on-line media. All of the company's products have been reviewed by the key trade publications including AS/400 Systems Management, Computer Reseller News, Emedia Professional, Government Computer News, InfoStor, InternetWeek, KM World, Midrange Systems, Network Computing, Network World, News/400, PC/Computing, PC Magazine, PC Week, Smart Reseller and VARBusiness. For Axis Communications, ShapeTechnology is more than a full service public relations and marketing communications agency; it is a partner in their success.

Axis Communications - Mailers
Axis Communications - Data Sheets

 

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